We have assembled a team of medical business professionals with strong backgrounds in actual practice management. Their knowledge is gained through current experience with all aspects of starting and operating a successful medical practice. Unlike most consultants our team is responsible for practice success every day. This unique perspective is invaluable when solving your healthcare business problem or project.

Practice Management
	Steve Duvoisin - Chief Executive Officer, II LLC. Steve started with Inland Imaging in late 1984 when Inland opened its first imaging center with six radiologists and 25 employees. His background as a CPA with an MBA has helped guide Inland through many changes in the regional health care environment. Steve has worked with the radiologists to expand Inland Imaging to 60 radiologists, five vascular surgeons and 325 employees working in four imaging centers. His specialties are strategic planning, hospital relationship management, marketing and financial analysis. Contact: steve@inlandimaging.com
	Jon Copeland - Chief Executive Officer, IIBA. Jon led the IIBA Information Technology Services team for more than ten years. Jon's training and experience across many IT industries makes him a unique resource in any medical group's attempt to implement and operate new healthcare information technology services. The IT staff consists of approximately 32 professionals and provides application service provider (ASP) services for Stentor PACS, IDX Flowcast practice management and billing systems, IDX Imagecast Radiology Information Systems, and Allscripts Electronic Medical Record Systems. The team also provides systems integration and development, general information technology implementation, networking, pc and overall helpdesk support. Jon previously worked for a large radiology group in Sacramento, California. Prior to healthcare, he worked in IT in the biotechnology, manufacturing and distribution industries. Contact: jcopeland@inlandimaging.com
	Kathleen Wilson - Chief Operations Officer, II LLC Spokane/eastern WA. Spokane/eastern WA. Kathleen has been an integral part of the management team of Inland Imaging since 1987 and has helped develop and implement its marketing plan. Since Kathleen joined them, she has helped Inland Imaging revenues increase by 155%. She has a degree in international business and marketing from Gonzaga University and is well versed in the special marketing needs of medical practices. Contact: kwilson@inlandimaging.com
	Tavi Lohman - Chief Financial Officer. Tavi is a graduate of Washington State University where she majored in accounting. She has eight years of public accounting experience including working as an audit manager for international public accounting firms in San Francisco, Seattle and Spokane. She is responsible for the IIBA financial division which includes accounting and patient medical billing services. Accounting service includes financial statement preparation and analysis, cost accounting, accounts receivable and payable, cash and fixed asset management, payroll processing, and materials purchasing. Patient medical billing services are provided using the IDX Flowcast system and include all aspects of medical billing including CPT and diagnosis coding, charge entry, claim submission, statement processing, insurance company follow up, private pay collections, and insurance company contract review/negotiation. Contact: tlohman@inlandimaging.com
	Toni Cooley - Chief Administrative Officer - IIAPS. Toni brings 28 years of health care experience to the IIBA team. She holds a degree in health care administration and has most recently worked as administrative director for Providence Cancer Center in Spokane. Toni is responsible for overseeing all daily operations of the organization. She is accountable for work flow management, staff planning, client contract management, quality assurance, human resource services, and marketing. Contact: tcooley@inlandimagingbusiness.com
Information Technology
	Cole Hanford - Chief Technology Officer. Cole has been with IIBA for over nine years. He has contributed immensely to building a five-state computer network connecting over 200 servers and 8000 users, granting instant access to over 25 terabytes of online data. His breadth of knowledge in extremely technical areas of radiology systems and networking are a great asset. Additional work experience includes Ticketswest.com and adjunct professor at Gonzaga University. Contact: chanford@inlandimagingbusiness.com
Accounting
	Tavi Lohman - Chief Financial Officer. Tavi is a graduate of Washington State University where she majored in accounting. She has eight years of public accounting experience including working as an audit manager for international public accounting firms in San Francisco, Seattle and Spokane. She is responsible for the IIBA financial division which includes accounting and patient medical billing services. Accounting service includes financial statement preparation and analysis, cost accounting, accounts receivable and payable, cash and fixed asset management, payroll processing, and materials purchasing. Patient medical billing services are provided using the IDX Flowcast system and include all aspects of medical billing including CPT and diagnosis coding, charge entry, claim submission, statement processing, insurance company follow up, private pay collections, and insurance company contract review/negotiation. Contact: tlohman@inlandimagingbusiness.com
Billing
	Dan Hiebert - Dan Hiebert is our Chief Revenue Officer responsible for payor contracting, reimbursement and data management/informatics. Dan was previously the associate administrator of the Rockwood Clinic. He joined our team in 2006, bringing with him nearly 20 years of experience in financial/data analysis. Dan has a bachelor’s degree in business administration from Eastern Washington University and is currently finishing his master’s degree in business administration from Gonzaga University .   Contact: dhiebert@inlandimaging.com
Operations Management
	Sarah Russell - IIAPS Chief Operations Officer. Sarah began working with Inland Imaging in 1997 after graduating from the University of Washington. She has seen the group grow from 14 radiologists to 47 radiologists, 5 vascular surgeons and 3 physician assistants and has been an integral part of managing all of the professional aspects relating to this growth. Sarah has also been very involved in the expansion of IIAPS into the Seattle market where Inland now has 7 radiologists and 2 professional service contracts. She has a very clear understanding of the professional issues relating to radiology, including work flow management, staff planning and physician scheduling, client contract management and quality assurance. Contact: srussell@inlandimaging.com
	Lindley Armiger - Corporate Compliance Officer/Contract Manager. Lindley joined IIBA in 2000 bringing over 28 years of healthcare and healthcare systems experience. In her current role, Lindley is responsible for ongoing activities related to the organization and development of high-quality document management processes to maximize customer satisfaction. She actively assists in design, monitoring and process improvement of appropriate practices. Lindley is the HIPAA privacy official for IIBA, Inland Imaging, LLC, and Inland Imaging Associates, PS and is responsible for ongoing activities related to compliance and is part of the project implementation group for HIPAA security compliance. Contact: larmiger@inlandimaging.com
Business Development
	Kevin Kirk - Director of Business Development. Kevin is responsible for identifying, analyzing, and developing new and existing market opportunities for IIBA and its clients. Key emphasis is placed on company, service, and product market positioning and leveraging their strengths. Kevin has a bachelor's w/distinction in business administration from The George Washington University, and a master's in business administration from Dartmouth's Tuck School of Business. Prior to joining Inland Imaging he was the general manager for Pointshare and prior to that was a senior contracting representative for a major Washington state healthcare insurance carrier. Contact: k.kirk@inlandimaging.com
Marketing Dennis Hake - Chief Marketing Officer. Dennis is responsible for developing, implementing, and overseeing the strategic marketing efforts for Inland’s operations and imaging center services in Washington, Oregon, Montana, and Arizona. He has over twenty years of sales and marketing experience in the healthcare, technology services, and manufacturing sectors. Dennis has a bachelor of business administration degree from Pacific Lutheran University. Prior to joining Inland Imaging he was the Director of Business Development, Advanced Input Systems, Coeur d’ Alene, ID Contact: dhake@inlandimagingbusiness.com
Human Resources
	Shari Yamane - as Chief Human Resources Officer, Shari responsible for employees with Inland Imaging Business Associates and for its clients.  Shari joined our team in 2006, bringing with her over 20 years of experience in the human resources field.  Contact: syamane@inlandimaging.com